88cash Privacy Policy

Every deposit, withdrawal and game round on 88cash leaves a record. This page explains what those records contain, why they are kept, who is allowed to read them, and how you can ask us to show you a copy or correct a mistake. It covers this website and the Android app.

We have written it in everyday English instead of legal shorthand. If a sentence is still unclear, open live chat and ask. The team answers around the clock and nobody will be annoyed at a question about privacy.

What This Policy Covers

This policy covers the account you hold with us, the pages you visit here, the app once you install it, the promotions you join and the chat messages you send support. It does not cover other websites you reach from a link in our lobby or from a banner, so read their own privacy pages before you share anything there.

Details We Ask For When You Sign Up

We ask for as little as possible, then add to the file only when a payment or a payout needs it.

• Your name, mobile number, date of birth and district, so we can reach you and keep under-18 play out.
• A password stored in scrambled form. Nobody on the team can read it back to you, and nobody should offer to.
• Payment references from your bKash, Nagad, Rocket or Upay transfer, plus the amounts and times of deposits and withdrawals.
• Game history: the titles you open, the bets you place, the rounds you finish and the bonus steps you clear.
• Device and connection details such as handset model, Android version, IP address and a rough location, used to spot a login from an unfamiliar place.

We do not ask for a national ID number at sign-up. It only comes into the picture when a withdrawal needs a document review, which is explained further down.

Why 88cash Keeps Records of Your Play

Each record has a job. None of it is collected just to sit in a folder.

• Running the account: logging you in, showing your balance in taka, keeping the lobby in your language.
• Moving money: matching an incoming wallet transfer to your username within about 3 minutes, and sending withdrawals out in roughly 42 minutes.
• Bonuses: tracking the 6x wagering on a welcome bonus so the balance unlocks at the right moment.
• Fair play: spotting duplicate accounts, stolen wallet lines or a run of bets that looks automated.
• Duty of care: meeting the record-keeping rules that apply to betting operators, and answering a dispute if you raise one.

Who Sees Your Information Besides Us

A small number of partners handle parts of the service. Each one sees only what the job needs.

We do not sell your details and we do not hand your phone number to advertisers. A request from a court, a regulator or a payment partner investigating fraud is the one case where information leaves without your knowledge, and we share only what that request names.

How Long Records Stay on File

While the account is open, the full history stays with it. After you close it, betting and payment records remain for as long as accounting and dispute rules require, then they are deleted or stripped of anything that points to you. Chat logs and marketing preferences go sooner. If you want a specific answer about your own file, ask support and they will tell you what is still held.

Cookies and the Bits They Remember

This site sets a small number of cookies. One keeps you logged in between pages, one remembers your language and currency choice, and one counts a bonus visit so the same promotion is not shown twice. You can block cookies in your browser settings, though the login page may stop working if you do. We do not run advertising cookies that follow you to other sites.

Your Choices Over Your Own Data

You stay in charge of your file. These requests are free and handled through live chat.

• Ask for a copy of what we hold about you.
• Correct a name, number or district that was typed wrongly.
• Close the account and ask for records to be removed once the payout window ends.
• Stop SMS and push messages about offers, while still receiving service messages about your money.
• Ask which partners have received part of your file.

Documents for a Withdrawal Review

Before your first withdrawal we ask for one photo document: a National ID card, a passport or a driving licence. Send a clear picture through live chat with all four corners visible. A reviewer usually finishes within 2 hours. The first payout can take up to 6 hours while that check runs.

The minimum withdrawal is ৳1,200 and the daily cap starts at ৳140,000, so a document review rarely blocks a normal cash-out for long. Photographs are stored apart from game history and are opened only by the review team.

Keeping Your Account Safe

Traffic between your phone and our servers travels over an encrypted connection, passwords are stored scrambled, and staff access is limited to the people handling your case. We will never ask for your password or a bKash one-time code in chat. If a message does, it is not from us. Put a screen lock on your handset and change the password if you lend the phone out.

If Someone Under 18 Tries to Join

Accounts are for adults only. If we find that a player is under 18, the account is frozen, open bets are voided and any money still on it goes back through the wallet that paid in. A parent who spots a young person using their phone can message support and ask for the account to be closed.

If This Page Changes Later

A new feature or a change in the rules can mean this page is rewritten. When that happens we post a note in the lobby and in the help centre, and the new wording applies from that point onward. Playing on after a change means you accept the updated policy.

Where to Send a Question About 88cash Data

Live chat is the fastest route and the only one we run. It is open 24/7. Say what you want to know or change, and the team will either answer on the spot or pass it to the person who looks after privacy. Written requests are logged, so you get a reference number and a reply in the same chat thread. The help centre also covers th… accounts and payments.